OUR SERVICES
- Pre-Opening --- Pre-opening includes spa conceptualization and design, market analysis and financial forecasting, service and staff development, set-up of systems of operation and dry run.
- Pre-Opening & Management --- This includes all pre-opening activities plus contractual management and operation of the spa.
- Concession --- Concession includes pre-opening, management and initial/operational capitalization through an investor other than the owner of the property.
- Upgrade / Specific Services --- Improvement of a spa through introduction of any of the following: new services, trainings, additional staffing, licensing program for massage therapists, systems of operation, marketing and promotional strategies, spa amenities and facilities, new design and physical modification assistance.
SERVICE ENGAGEMENT
A. Spa Conceptualization & Design
- Resort / hotel / proposed site spa facilities analysis
- Presentation of spa concept and spa facilities that will complement property theme, meet target budget and market need
- Presentation of a spa lay-out plan following the proposed spa and spa journey concept
- Assistance to the owner’s architects and designers with suggestions of the theme and functional layout of spa sections and facilities
- Advice on specifications for spa facilities, furniture, equipments, lighting, landscaping, fabrics, etc.
- On-site inspections during construction until the completion of the property
- On -site inspections of the work in progress and after completion
- Sourcing of suppliers of spa materials and equipments
B. Marketing & Finance
- Spa market analysis and comparative analysis
- Benchmarking
- Marketing and promotional strategies
- Spa branding
- Capitalization analysis
- Revenue forecast
C. Service Development
1. Conceptualization and development of the Spa Menu
3. Sourcing of suppliers of spa supplies and products
- Signature Massages / Concept Massages
- Oriental Massages --- Filipino Hilot, Shiatsu, Balinese, Thai, Herbal Poultice, Ventosa, Acupressure, etc
- Western/Medical/Other Massages --- Swedish, Deep Tissue, Hot Stone, Ayurveda, Hawaiian Lomi-lomi, Trigger Point, etc
- Facial Treatments --- Traditional facial, European facial, facial with machines, etc
- Body Treatments --- Organic and commercial scrubs, organic and commercial wraps, slimming and contouring, etc
- Foot Treatments --- Reflexology, foot massages, foot scrub & wrap, Dagdagay, etc
- Nail Services --- Basic manicure & pedicure, French manicure & pedicure, acrylic nail / nail extension, etc
- Salon Services --- Hair cut, hair styling, rebonding, hair colouring, scalp treatment, make-up, etc
3. Sourcing of suppliers of spa supplies and products
D. Staff Development
1. Establishment of staffing requirements and hiring process (interview and trade test)
2. Assistance in the development of uniform designs and staff presentation
3. Licensing program for non-licensed massage therapists
4. Trainings:
- Spa Services
- Spa Protocols/Procedures
- Personality Development
- Spa Etiquette
- Aromatherapy Spa Applications
- Customer Service and Sales
- Sexual Harassment Prevention and Conflict Resolution
- Spa Management (for managers and supervisors)
2. Assistance in the development of uniform designs and staff presentation
3. Licensing program for non-licensed massage therapists
4. Trainings:
- Spa Services
- Spa Protocols/Procedures
- Personality Development
- Spa Etiquette
- Aromatherapy Spa Applications
- Customer Service and Sales
- Sexual Harassment Prevention and Conflict Resolution
- Spa Management (for managers and supervisors)
E. System of Operation Set - Up
1. Spa Appointment/Booking System
2. Marketing programs and collaterals
- Spa menu
- Spa marketing calendar
- Brochures & flyers
3. Operation system and templates
- Daily Operations Report
- Revenue Summary
- Client Consultation Form
- Treatment Slips
- Client Database System
- Inventory Forms
- Client Feedback Form
4. Spa Policies and Procedures
2. Marketing programs and collaterals
- Spa menu
- Spa marketing calendar
- Brochures & flyers
3. Operation system and templates
- Daily Operations Report
- Revenue Summary
- Client Consultation Form
- Treatment Slips
- Client Database System
- Inventory Forms
- Client Feedback Form
4. Spa Policies and Procedures
PASSION & COMMITMENT
BIMT Wellness Institute is Department of Trade and Industry registered company & a Department of Health Accredited Training Institution which engages in massage training and spa services. Our consultants, have a decade of Spa Experience both Local and International, They have many years of experience being as Spa Manager, Spa Trainer, Treatment Designer, Consultant and all of them have been involved in the pre-opening and operation.
OTHERS: Packages